Privacy Policy
Last updated: August 18, 2026
This Privacy Policy explains how Synergy Therapeutics collects, uses, and discloses information when you visit our website or use our services, and describes the privacy rights available to you under applicable law.
We rely on your personal information to operate and improve our services. By using our website, you agree to the collection and use of information as described in this Privacy Policy.
Key Terms and Interpretation
How These Terms Work
Capitalized terms used in this Privacy Policy have the specific meanings set out below, whether used in the singular or the plural.
Definitions
As used in this Privacy Policy:
Account is the individual profile you set up to access our Service or specific features of it.
Affiliate means any entity that controls, is controlled by, or shares common control with a party — "control" meaning ownership of 50% or more of the voting shares, equity, or comparable authority to direct that entity's management.
Company ("the Company," "We," "Us," or "Our") means Synergy Therapeutics, located at 1245 Charnelton Street, Eugene, OR 97401.
Cookies are small text files a website places on your computer, phone, or other device to record details of your browsing activity, among other uses.
Country means Oregon, United States.
Device means any device — such as a computer, phone, or tablet — used to access the Service.
Personal Data means information that relates to, and can identify, a specific individual.
Service means the Website.
Service Provider means any person or company that processes data on the Company's behalf — for example, a vendor that helps deliver the Service, performs related services, or analyzes how the Service is used.
Usage Data means information collected automatically, either generated by your use of the Service or by the Service's own infrastructure (for example, how long a page was viewed).
Website means the Synergy Therapeutics website, found at https://www.synergylmt.com
You means the person using the Service, or the company or other legal entity on whose behalf that person is acting, as applicable.
How We Collect and Use Your Personal Data (Types of Data Collected)
Personal Data
While you use our Service, we may ask for certain personally identifiable information we can use to reach or identify you. This may include, without limitation:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Date of birth
Insurance billing information
Health history
Usage Data
Usage Data
We collect Usage Data automatically as you interact with the Service.
Usage Data may include your device's IP address, browser type and version, the pages of our Service you visit, the date and time of your visit, time spent on those pages, unique device identifiers, and other diagnostic information.
If you access the Service from a mobile device, we may also automatically collect information such as the device type, a unique device identifier, your device's IP address, your mobile operating system, the type of mobile browser you use, and other diagnostic data.
We may also collect information your browser sends whenever you visit our Service or access it from a mobile device.
Cookies and Similar Technologies
We use cookies and similar tracking technologies — including beacons, tags, and scripts — to monitor activity on our Service, store certain information, and improve how our Service functions. These technologies may include:
Cookies or Browser Cookies. A cookie is a small file stored on your device. You can set your browser to reject all cookies or notify you when a cookie is sent, but some parts of our Service may not work properly without them.
Web Beacons. Some pages of our Service, and some of our emails, may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These let us, for example, count visitors to a page or track whether an email was opened, and compile related statistics such as verifying system integrity or measuring the popularity of a section of our Service.
Cookies generally fall into two categories: Persistent Cookies, which stay on your computer or mobile device until they expire or you delete them, and Session Cookies, which are automatically removed as soon as you close your browser.
We use both types of cookies for the purposes described below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These cookies are required for core features of the Website to work, such as authenticating users and preventing fraudulent account activity. Without them, we cannot provide the services you've requested.
Cookie Notice Acknowledgment Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies record whether you have acknowledged our use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies remember choices you make while using the Website — such as your login details or language preference — to provide a more personalized experience and save you from re-entering preferences on every visit.
For more on the cookies we use and the choices available to you, see our Cookies Policy or the Cookies section of this Privacy Policy.
Use of Your Personal Data
Synergy Therapeutics may use your Personal Data for the following purposes:
To provide and maintain our Service, including monitoring how the Service is used.
To manage Your Account: to administer your registration as a Service user. The Personal Data you provide can unlock functionality available only to registered users.
For the performance of a contract: to develop, fulfill, and manage the purchase contract for products, items, or services you've bought, or any other contract you have with us through the Service.
To contact You: by email, phone, SMS, or other electronic means — including mobile push notifications — about updates or information related to features, products, or contracted services, including necessary security updates.
To provide You with news, special offers, and general information about other goods, services, or events similar to those you've already purchased or inquired about, unless you've opted out of receiving such communications.
To manage Your requests: to receive and respond to requests you make to us.
For business transfers: to evaluate or carry out a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets — whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding — where Personal Data we hold about Service users is among the assets transferred.
For insurance verification and billing purposes: certain Personal Data is needed to verify and bill your health insurance for services we provide.
Information collected through our intake forms, scheduling system, and insurance billing process may qualify as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). We follow applicable HIPAA safeguards to protect this data and restrict access to authorized personnel only.
For client safety: collecting and retaining certain Personal Data and health history helps us provide services to you more safely.
For other purposes: we may use your information for purposes such as analyzing data, identifying usage trends, measuring the effectiveness of our promotions, and improving our Service, products, marketing, and your overall experience.
We may share your personal information in the situations described below:
With Service Providers: we may share your personal information with Service Providers to help monitor and analyze use of our Service and to contact you on our behalf.
For business transfers: we may share or transfer your personal information as part of a merger, sale of company assets, financing round, or acquisition of all or part of our business by another company.
With Affiliates: we may share your information with our affiliates, and we will require them to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other entities under common control with us.
With business partners: we may share your information with business partners so they can offer you products, services, or promotions.
With other users: if you share personal information or otherwise engage in public areas with other users, that information may be viewed by anyone and could be redistributed outside the Service.
With Your consent: we may disclose your personal information for any other purpose with your consent.
Retention of Your Personal Data
We retain your Personal Data only as long as needed for the purposes described in this Privacy Policy — including to meet legal obligations, resolve disputes, and enforce our agreements and policies.
We also retain Usage Data, generally for a shorter period, except where it's needed to strengthen security, improve the Service, or where a longer retention period is legally required.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at our operating offices and wherever the parties involved in processing are located — meaning it may be transferred to, and stored on, computers outside your state, province, country, or other jurisdiction, where data protection laws may differ from those where you live.
By consenting to this Privacy Policy and submitting your information, you agree to that transfer.
We take reasonable steps to keep your data secure and handled in line with this Privacy Policy, and we do not transfer Personal Data to any organization or country without adequate safeguards, including protections for your data and other personal information.
Deleting Your Personal Data
You have the right to delete your Personal Data, or to ask us to help you do so.
Our Service may let you delete certain information directly within the Service.
You can update, correct, or delete your information at any time by signing into your Account, if you have one, and using the account settings. You may also contact us directly to request access to, correction of, or deletion of any personal information you've provided.
Note that we may need to keep certain information where we have a legal obligation or other lawful basis to do so.
Disclosure of Your Personal Data
Law enforcement
In certain circumstances, we may be required to disclose your Personal Data if the law requires it or in response to valid requests from public authorities, such as a court or government agency.
Business Transactions
If Synergy Therapeutics is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction. We'll provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.
Other legal requirements
We may disclose your Personal Data when we believe in good faith that doing so is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
We rely on encrypted, secure systems to safeguard your personal information, including HIPAA-compliant platforms for health information and PCI-compliant systems for stored payment information. No method of transmission over the internet is completely secure, but we take reasonable precautions to protect your data and limit access to authorized staff only.
We do not share mobile opt-in data with third parties.
Children's Privacy
Our Service is not directed to anyone under 13, and we do not knowingly collect personally identifiable information from children under 13. If you're a parent or guardian and believe your child has given us Personal Data, please contact us. If we learn that we've collected Personal Data from a child under 13 without verified parental consent, we will take steps to delete that information from our records.
Where we rely on consent as the legal basis for processing your information and your country requires parental consent, we may ask for your parent's consent before collecting and using that information.
Links to Other Websites
Our Service may link to websites we don't operate. If you click a third-party link, you'll be taken to that site, and we encourage you to review its privacy policy.
We have no control over, and take no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page.
We'll notify you by email and/or a prominent notice on our Service before a change takes effect, and we'll update the "Last updated" date above.
We encourage you to review this Privacy Policy periodically. Changes take effect as soon as they're posted here.
If you are a massage therapy client, please also review our in-office Privacy Practices and HIPAA Notice, included with your intake and consent forms.
Contact Us
Questions about this Privacy Policy? Reach us at:
By email: info@synergylmt.com
By phone: 541-329-1119